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TERMS AND CONDITIONS


Last updated on: 1st May, 2025

Welcome to Eat Laa, operated by THE DIORDY SERVICES SDN BHD. By accessing or using our eCommerce platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using the Eat Laa platform, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our services.

2. Definitions

  • "We," "Us," "Our" refers to THE DIORDY SERVICES SDN BHD.
  • "You," "Your," "User" refers to any individual or entity accessing or using our services.
  • "Services" refers to the eCommerce platform provided by Eat Laa for the sale and delivery of food items.

3. User Registration

To use certain features of our platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Orders and Payment

  • All orders placed through our platform are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
  • Prices for our products are subject to change without notice. We will notify you of any price changes before processing your order.
  • Payment must be made at the time of order placement. We accept various payment methods as indicated on our platform.

5. Delivery

  • We will make every effort to deliver your order within the estimated time frame provided at the time of purchase. However, we are not responsible for delays caused by circumstances beyond our control.
  • You are responsible for providing accurate delivery information. We are not liable for any issues arising from incorrect or incomplete information provided by you.

6. Returns and Refunds

  • Due to the nature of food items, we do not accept returns. However, if you receive a damaged or incorrect order, please contact us within [insert time frame] for assistance.
  • Refunds will be processed at our discretion and in accordance with applicable laws.

7. User Responsibilities

You agree to use our platform only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the platform.

8. Intellectual Property

All content on the Eat Laa platform, including but not limited to text, graphics, logos, and images, is the property of THE DIORDY SERVICES SDN BHD or its licensors and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by law, THE DIORDY SERVICES SDN BHD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or services.

10. Indemnification

You agree to indemnify and hold harmless THE DIORDY SERVICES SDN BHD, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising out of your use of the platform or violation of these terms.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our platform. Your continued use of the services after any changes constitutes your acceptance of the new terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

THE DIORDY SERVICES SDN BHD

Email: [email protected]

Phone: +60 012-505 9842

Address: 12-05, Tower A, The Vertical Office Suite, 8 Jalan Kerinchi, Bangsar South • Kuala Lumpur 59200 • Malaysia

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By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Eat Laa!